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Difficult Conversations
📝 Constructive Disagreement
"The two most powerful warriors are patience and time" — Leo Tolstoy
Constructive disagreement isn’t just about communication techniques — it’s about mindset, identity, and emotional agility. While many of us avoid conflict to preserve harmony, doing so can limit innovation, trust, and growth. This blog explores how embracing disagreement can deepen relationships and unlock better outcomes, especially when we shift our internal narratives and lean into curiosity.
💡 Key Insights & Applications
Identity Shield
We often protect our identity in conflict — whether it's being seen as competent, kind, or in control. But this protection can prevent us from hearing feedback or acknowledging our role in a problem.
- Before entering a disagreement, ask: “What part of my identity feels threatened here?”
- Practice saying: “I might be wrong, and I’m open to seeing this differently.”
- Reframe disagreement as a chance to grow, not a threat to who you are.
Curiosity is a Superpower
When we’re defensive, we stop being curious. But curiosity opens the door to understanding, empathy, and resolution.
- Replace judgment with questions: “What led you to that conclusion?” or “Can you help me understand your perspective?”
- Use “tell me more” as a default response when emotions rise.
- Stay curious about your own reactions — what’s underneath the frustration or resistance?
Emotional Agility
Disagreement often triggers strong emotions. Emotional agility — the ability to notice, name, and navigate emotions — helps us stay grounded and intentional.
- Pause and name what you’re feeling: “I’m feeling defensive right now.”
- Use breathwork or grounding techniques before responding.
- Reflect afterward: “What did I learn about myself in that conversation?”
🎯 Heave Ho
Constructive disagreement isn’t just about what we say — it’s about how we think, feel, and show up. By exploring our identity, staying curious, and practicing emotional agility, we can turn conflict into connection and discomfort into growth.
Wise Words
“Honest disagreement is often a good sign of progress.” Mahatma Gandhi
Resource Links:
Book notes Crucial Conversations:
Tools for Talking when Stakes are High
Video:
Margaret Heffernan - Dare to Disagree
Articles:
Harvard Business School: Disagreeing
How to Disagree with Someone More Powerful than You

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Have something you’re curious about?
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Romona Kaminskas, CHRL, CPC
Vice President, People & Culture
ramonak@tullyluxurytravel.com
